Pod Times Square › FAQs
Know before you goPod Times Square FAQs
Answers to everything guests ask before booking: the age policy, check-in, every room, dining, the spa, getting there, the seasons, events and booking. Short answers first.
Most asked
The basics
8Where is Pod Times Square located?
Pod Times Square is at 400 W 42nd Street, New York, NY 10036 in Midtown West/Hell's Kitchen.
Is Pod Times Square a smoke-free hotel?
Yes. Pod Times Square is a non-smoking (smoke-free) property.
Does Pod Times Square charge a facility or resort fee?
Yes. Pod Times Square charges a mandatory facility fee per room, per night that covers in-room internet access and domestic phone calls.
Is Wi‑Fi included at Pod Times Square?
Yes. Free Wi‑Fi is available throughout the hotel and in guest rooms, and internet access is included in the nightly facility fee.
Does Pod Times Square have on-site parking?
No. Pod Times Square has no on-site parking; nearby iPark at 350 W 42nd Street offers 24-hour parking one block away.
How many rooms does Pod Times Square have?
Listings show the hotel has several hundred guestrooms spread across multiple floors; third-party sites list around 665 rooms.
Is Pod Times Square pet-friendly?
Pod Times Square welcomes small dogs under 25 pounds for a nightly fee with advance notice, and service animals are exempt from pet fees.
Does Pod Times Square have luggage storage?
Yes. Complimentary luggage storage is available for guests, useful on arrival or departure days.
Age policy & families
8Is Pod Times Square family-friendly?
Yes. Pod Times Square welcomes children of all ages and markets rooms suitable for families, including bunk-bed options.
What is the minimum age to check in at Pod Times Square?
The guest checking in at Pod Times Square must be at least 18 years old; this applies to the registered/lead guest, not to children staying as part of a reservation.
Does Pod Times Square provide cribs or cots for infants?
Yes. A crib or cot for children aged 0–2 is provided free of charge per night in Queen Pod rooms.
Can children stay in the Bunk Pod Room at Pod Times Square?
Yes. The Bunk Pod Room is configured with two Twin Beds and is commonly used by families; confirm exact occupancy limits at booking.
Are there kid-focused activities or a kids' club at Pod Times Square?
No. Pod Times Square does not list a kids' club or organized children's activities on site.
Is dining at Pod Times Square suitable for families with children?
Yes. On-site venues Serafina in the Sky and Bar 42 welcome families; the hotel states dining is family-friendly.
Are there extra fees for children at Pod Times Square?
The hotel's published materials indicate children are welcome, and a crib for ages 0–2 is free; other child-fee details should be confirmed with the hotel at booking.
Can a family fit in a Queen Pod at Pod Times Square?
Queen Pod rooms can accommodate one adult plus a child per the hotel's family information; verify specific room occupancy when you reserve.
Check-in & hotel policies
9What time is check-in and check-out at Pod Times Square?
Check-in begins at 3:00 PM and standard check-out is by 1:00 PM, with express and contactless check-out available.
What is Pod Times Square's cancellation policy?
Reservations must be cancelled before 3:00 PM EST one day prior to arrival to avoid charges; cancelling within 24 hours of arrival typically incurs the first night's room rate plus tax.
Does Pod Times Square require a security deposit at check-in?
Yes. A refundable incidental hold is authorized at arrival; the property lists a hold amount at authorization (examples on OTAs vary).
What payment methods does Pod Times Square accept?
The hotel accepts major credit cards, and a credit or debit card is required at check-in; cash can be used at check-out with the amount credited back to the card.
Are there laundry facilities at Pod Times Square?
Yes. Coin-operated laundry facilities are available on site.
Is Pod Times Square accessible for guests with mobility needs?
Yes. Pod Times Square offers ADA-accessible Pod rooms with roll-in showers and wheelchair-friendly features, plus accessible paths to elevators and braille signage.
Does Pod Times Square have a fitness center?
The hotel lists a small fitness center on the 28th floor with cardio machines and free weights, but guests are advised to confirm current availability before booking.
How can I contact Pod Times Square or BookResorts agents for help?
For reservations or assistance through BookResorts, agents are available 24/7 at +1 (888) 605-1350.
Is smoking allowed in rooms at Pod Times Square?
No. Pod Times Square is a smoke-free property and smoking is not permitted in guest rooms or public indoor areas.
Rooms & suites overview
9What room types are available at Pod Times Square?
Pod Times Square offers compact Pod rooms including Bunk Pod Room (2 Twin Beds) and Pod Room (1 Double Bed or 1 Queen Bed), plus Full Pod and ADA-accessible Full Pod options and larger Pod Pads for extended stays.
How large are rooms at Pod Times Square?
Guest rooms—called Pods—are compact, typically around 119–130 square feet, designed for efficient city stays.
What beds are in the Bunk Pod Room at Pod Times Square?
The Bunk Pod Room is configured with 2 Twin Beds.
What bed options are in the Pod Room at Pod Times Square?
The Pod Room is offered with either 1 Double Bed or 1 Queen Bed depending on the booking.
Are there ADA-accessible rooms at Pod Times Square?
Yes. Pod Times Square offers ADA-accessible Full Pod rooms with roll-in showers and wheelchair-friendly layouts.
Do Pod Times Square rooms include Wi‑Fi and phone calls?
Yes. In-room Wi‑Fi and domestic phone calls are included as part of the mandatory facility fee.
Are there suites or larger apartment-style rooms at Pod Times Square?
Yes. The hotel offers Pod Pads, apartment-style accommodations with kitchens for guests planning longer stays.
Can I request extra amenities like an extra bed in a Pod Room at Pod Times Square?
Because rooms are compact, extra bed availability can vary; contact the hotel or your booking agent to confirm whether an extra bed or crib can be added to your specific Pod.
Do Pod Times Square rooms have kettles, microwaves or kitchenettes?
Standard Pods are compact rooms; Pod Pads are the apartment-style option with kitchens. For specific in-room appliances in a particular room type, confirm at booking.
Room by room
19Bunk Pod Room
Who is the Bunk Pod Room at Pod Times Square best suited to?
The Bunk Pod Room sleeps 2 guests in two twin beds , so it works well for friends, siblings, colleagues or a parent travelling with a child. It is a compact room at 115 sq. ft. , designed for people who plan to spend their days out in the city rather than in the room.
How are the beds set up in the Bunk Pod Room?
The room has 2 twin beds dressed with fresh bed sheets. Because the room is compact, it is a good fit for two guests who each want their own bed rather than a shared one.
What is the bathroom like in the Bunk Pod Room?
The bathroom is private and has a shower with a rainfall showerhead . It comes with free toiletries including shampoo and soap, plus towels, toilet paper and a hair dryer. A toothbrush and toothpaste are available on request.
Will the Bunk Pod Room be quiet, given the Times Square location?
The rooms at Pod Times Square are soundproofed , and the Bunk Pod Room also has blackout drapes and climate-controlled air conditioning and heating, which helps you rest after a long day. The hotel sits at 400 W 42nd Street in Hell's Kitchen/Midtown West, one block west of the Port Authority Bus Terminal, so you are in a lively part of Manhattan.
What comes with the room in terms of amenities?
You get a flat-screen TV with cable channels , a desk and desk chair, a room safe, a phone and daily housekeeping. An iron and ironing board are available on request. Free Wi-Fi is offered throughout the hotel, and internet access and domestic calls are covered by the nightly facility fee of $29.84 per room, tax included.
How close is the Bunk Pod Room to Times Square, Broadway and the subway?
Pod Times Square is about 600 metres from the centre of Times Square , and Broadway theatres are only a few minutes' walk away. The Port Authority subway and bus station is one block away, with the Times Square-42nd Street station about 550 metres from the hotel, which makes it easy to reach the rest of the city on foot or by subway.
Where can I eat and drink at Pod Times Square?
Bar 42 is the ground-floor lobby bar, serving creative cocktails and snacks, with an on-the-go breakfast available for a fee. For dinner there is Serafina in the Sky , an Italian rooftop restaurant with indoor and alfresco seating.
Does the hotel have a pool or spa, and what about parking?
Pod Times Square has no pool, hot tub or spa , as it is a Midtown Manhattan hotel built around its location. There is also no on-site parking , but a garage one block away at 350 West 42nd Street offers 24-hour parking, priced at $57 for a sedan and $67 for an SUV or oversized vehicle.
What should I know about check-in, fees and getting here from the airport?
Check-in begins at 3:00 PM , and the guest checking in must be at least 18. Check-out is around midday to 1:00 PM, and complimentary luggage storage helps on departure day. A $50 refundable incidentals hold is authorised on arrival. From Newark, the Airport Express bus runs to Port Authority on W 42nd Street every 30 minutes, taking about 48 minutes and costing $25.
Pod Room
How big is the Pod Room at Pod Times Square, and who is it best suited to?
The Pod Room is a compact 120 sq. ft. one-bedroom space that sleeps 2 guests . It is designed for practical Midtown stays, so it suits solo travellers and couples who plan to spend their time out in the city rather than in the room.
What are the bed options in the Pod Room?
The room is available with 1 Double Bed or 1 Queen Bed , and it sleeps up to two guests. The bed is the centre of the layout, with a desk and desk chair alongside.
What is the bathroom like?
The Pod Room has a private bathroom with a shower and rainfall showerhead. You will find towels, shampoo, soap, a hair dryer and toilet paper. Toothbrush and toothpaste are available on request.
Will street noise from 42nd Street keep me awake?
The Pod Room is described as a soundproofed room, and it also has blackout drapes and climate-controlled air conditioning and heating. Together these help you rest well in a busy part of Hell's Kitchen/Midtown West.
What does the nightly facility fee cover?
A mandatory facility fee of $29.84 (tax included) per room, per night is added to the room rate. It covers internet access and domestic phone calls . Guests also get daily housekeeping and complimentary luggage storage, which is handy on departure day.
Is there a pool, spa or gym at Pod Times Square?
There is no swimming pool, hot tub or spa on site. The hotel has a small fitness center on the 28th floor with cardio machines and free weights. For food and drink there is Bar 42 , the ground-floor lobby bar with cocktails and snacks, and Serafina in the Sky , a rooftop Italian restaurant serving dinner.
How far is Pod Times Square from Times Square and the subway?
The hotel is at 400 W 42nd Street, about a 6–10 minute walk from Times Square and the Broadway theater district. It is one block from the Port Authority Bus Terminal and the 42nd Street subway and bus station. Penn Station is about 3,500 ft away and Bryant Park about 0.6 mi.
What are check-in and check-out times, and what should I bring?
Check-in begins at 3:00 PM and standard check-out is by 1:00 PM , though some booking sites list noon. The guest checking in must be at least 18 and present a credit or debit card. A refundable incidental hold of $50 per stay is authorised at arrival.
Is there parking, and are pets welcome?
The hotel has no on-site parking . iPark, one block away at 350 West 42nd Street, offers 24-hour no-in-and-out parking at $57 for a sedan or $67 for an SUV. Small dogs under 25 pounds are welcome for $25 per night, with advance notice requested. Service animals are exempt from pet fees.
How does the Pod Room compare with the hotel's other room types?
The Pod Room is at the compact end of the range, as Pod rooms run around 119–130 sq. ft. The hotel also offers Queen Pod, Full Pod, Bunk Pod and ADA-accessible Full Pod options. Larger apartment-style Pod Pads with kitchens suit extended stays. Accessible Pod rooms have roll-in showers and wheelchair-friendly features.
Food & drink
8Is breakfast included at Pod Times Square?
No. Pod Times Square is not all-inclusive; breakfast is available for a surcharge at Bar 42 as an on-the-go option.
What on-site restaurants does Pod Times Square have?
The hotel has a rooftop Italian restaurant, Serafina in the Sky, and a ground-floor lobby bar called Bar 42 that serves cocktails, snacks, and a paid on-the-go breakfast.
What are the hours for Serafina in the Sky at Pod Times Square?
Serafina in the Sky serves dinner Tuesday–Thursday and Sunday from 5:00 PM–10:00 PM, and Friday–Saturday from 5:00 PM–11:00 PM.
Can I get room service at Pod Times Square?
The facts provided do not state that Pod Times Square offers room service, so please check with the hotel or BookResorts for current options.
Does Pod Times Square serve pizza or casual food on site?
Yes. Bar 42 and Pizzoteca serve personal pizzas and other casual items on site during their posted hours Tuesday through Saturday.
Can I have drinks outdoors at Pod Times Square?
Yes. Guests can take cocktails onto the terrace from Bar 42 and dine alfresco at Serafina in the Sky's rooftop seating.
Is Pod Times Square's dining family-friendly?
Yes. Pod Times Square is family-friendly and its on-site dining and bar venues welcome children of all ages.
Are the hotel's dining and bar areas smoke-free?
Yes. Pod Times Square is a smoke-free property, and dining and bar areas are non-smoking.
Spa & wellness
7Does Pod Times Square have a spa on site?
No. Pod Times Square does not have a spa facility on site.
Can the hotel help me book a nearby spa visit?
Yes. The hotel offers concierge services and can help guests find or book nearby health and beauty spa appointments.
Is there a hot tub or spa pool at Pod Times Square?
No. The property has no pool or hot tub on site.
Does Pod Times Square offer in-room spa treatments?
The available facts do not confirm in-room spa treatments; contact the hotel or BookResorts to ask about current in-room services.
Are there wellness facilities at Pod Times Square?
The hotel has a small fitness center on the 28th floor with cardio machines and free weights, but travelers should confirm current availability before booking.
Are there any spa packages listed at Pod Times Square?
No spa packages are listed in the provided facts; please check with the hotel or BookResorts for any current package offers.
Is the fitness center at Pod Times Square always open?
Guest feedback shows the fitness center's availability has varied, so you should confirm current access with the hotel before arrival.
Pools & on site
7Does Pod Times Square have a swimming pool or hot tub?
No. Pod Times Square does not have a swimming pool or hot tub on site.
Are there any rooftop pool facilities at Pod Times Square?
No. The rooftop is used for Serafina in the Sky dining and terrace seating, not for a pool.
Can guests use a nearby public pool through the hotel?
The provided information does not list any hotel arrangements with nearby pools; contact the concierge to ask about local public or private pool access.
Is there beach access from Pod Times Square?
No. Pod Times Square is in Midtown Manhattan and has no on-site beach; nearby beaches are reachable as day trips by public transit.
What fitness options are available instead of a pool?
Pod Times Square has a small fitness center on the 28th floor with cardio machines and free weights; confirm current availability with the hotel.
Can I take a pool day trip from Pod Times Square to a beach or pool club?
Yes. Several beaches and day-trip destinations are reachable from the city by public transit, but the hotel does not provide a direct pool or beach transfer.
Does the hotel offer towel or locker service for swimming?
The facts provided do not mention towel or locker service; ask the hotel or BookResorts for details if you plan an off-site swim or beach visit.
Weather & seasons
8When is the best time to visit Pod Times Square for mild weather?
Spring (April–June) and fall (September–early November) are generally the most comfortable seasons for walking around the city.
What month is often recommended as the single best month to visit New York City?
October is widely regarded as an ideal month to visit, with crisp temperatures and fall foliage.
What is New York City like in summer if I stay at Pod Times Square?
Summer (June–August) is typically warm to hot, with larger crowds and higher hotel prices; it's also the season for beach day trips.
Is winter a good time to visit Pod Times Square?
Winter (January–March) brings colder weather and the possibility of snowstorms, but hotels tend to be less crowded and rates are often lower.
Which months are usually cheapest for flights and hotels in New York City?
January and February are typically the cheapest months for flights and hotel rates.
Will weather affect rooftop dining at Serafina in the Sky?
Yes. The rooftop has alfresco seating, so outdoor dining may be affected by cold, wind, or rain; check with the restaurant for seating options and weather-related changes.
Are there seasonal differences in things to do near Pod Times Square?
Yes. Spring and fall are good for walking and parks; summer is best for beach day trips; winter offers museums and holiday events but can be cold and snowy.
Does Pod Times Square adjust services by season?
The provided facts do not list seasonal service changes; for specific seasonal policies or hours, check with the hotel or BookResorts before booking.
Getting there & around
10How do I get to Pod Times Square from the airport?
Pod Times Square is in Midtown Manhattan at 400 W 42nd Street; transport options vary by airport — you can use airport buses, trains, taxis, rideshares, or shuttle services to reach the Port Authority/Times Square area and then walk to the hotel.
What is the address and phone number for Pod Times Square?
The address is 400 W 42nd Street, New York, NY 10036; for bookings through BookResorts agents call +1 (888) 605-1350 (24/7).
Is there on-site parking at Pod Times Square?
No, Pod Times Square has no on-site parking; guests can use the nearby iPark garage one block away at 350 W 42nd Street.
How close is Pod Times Square to public transit?
Pod Times Square is one block west of the Port Authority Bus Terminal and near the Times Square–42nd Street subway complex serving multiple lines, giving quick access across the city.
Can I store luggage at Pod Times Square after check-out?
Yes, Pod Times Square offers complimentary luggage storage for guests.
What are check-in and check-out times at Pod Times Square?
Check-in begins at 3:00 PM and standard check-out is by 1:00 PM, with express and contactless check-out available and late check-in subject to availability.
Are Pod Times Square rooms accessible for guests with mobility needs?
Yes, Pod Times Square offers ADA-accessible Pod rooms with roll-in showers and wheelchair-friendly features, and the property provides a wheelchair-accessible path to the elevator and accessible signage.
Does Pod Times Square charge a facility or resort fee?
Yes, Pod Times Square charges a mandatory facility fee (listed as $29.84 per room, per night on the property's site) that covers in-room internet access and domestic phone calls.
What is the hotel's policy on pets at Pod Times Square?
Pod Times Square welcomes small dogs under 25 pounds for a fee of $25 per night with advance notice; service animals are exempt from the pet fee.
Will the hotel place a hold or deposit on my card at Pod Times Square?
A refundable security deposit/incidental hold is authorized at arrival (the property lists $50 per stay; some third-party sites list different amounts), so confirm the exact hold amount with the hotel or your booking agent.
Things to do
9What major attractions are within walking distance of Pod Times Square?
Pod Times Square is about a 0.4-mile walk to the heart of Times Square and is steps from the Broadway theater district, with many Midtown attractions within easy walking distance.
Can I walk from Pod Times Square to the Empire State Building?
Yes, the Empire State Building Observation Deck is approximately a 15-minute walk from Pod Times Square.
Are there parks near Pod Times Square for a stroll?
Yes, Bryant Park is about 0.6 miles away and Hudson River Park and Pier 84 are a short walk from the hotel for waterfront strolls.
Can I catch a Broadway show while staying at Pod Times Square?
Yes, Broadway theaters are only a few minutes' walk from Pod Times Square, roughly 600 feet from the hotel.
Where can I get a sightseeing cruise from near Pod Times Square?
You can walk a short distance to Hudson River Park to board Circle Line sightseeing cruises and other river departures near the hotel.
Is Madame Tussauds near Pod Times Square?
Yes, Madame Tussauds New York is about a six-minute walk from Pod Times Square.
Can the concierge at Pod Times Square help plan activities?
Yes, Pod Times Square offers concierge services to help guests plan sightseeing and activities around Times Square, Broadway, and other nearby attractions.
Does Pod Times Square have on-site recreation like a pool or spa?
No, Pod Times Square does not have a swimming pool, hot tub, or spa on site; the hotel does have a small fitness center on the 28th floor (guests should confirm current availability).
Are there family-friendly activities near Pod Times Square?
Yes, the hotel's Midtown location puts families within walking distance of child-friendly attractions like Madame Tussauds, Ripley's Believe It or Not, and many family-oriented shows and museums.
Weddings & celebrations
8What event spaces does Pod Times Square offer for private gatherings?
The hotel lists a single meeting room called the North Lounge on Floor 21 (779 sq ft) with capacities and basic business services; contact the hotel for current layout, rental details, and AV options.
Does Pod Times Square allow bachelor or bachelorette parties?
Third-party listings conflict on this point, so you should confirm Pod Times Square's current policy directly with the hotel or your booking agent before planning a ticketed or large party.
Can the hotel's restaurants cater a small reception at Pod Times Square?
Pod Times Square has on-site venues Serafina in the Sky (rooftop Italian restaurant) and Bar 42 & Terrace; contact the hotel or the venues directly to ask about private dining or catering options.
Is the North Lounge at Pod Times Square ADA-accessible for guests?
The hotel's public areas and meeting facilities are described as ADA-compliant; confirm specific accessibility details for the North Lounge with the hotel when booking.
How do I book event or group rates at Pod Times Square?
For group or event inquiries, contact the hotel directly or speak with BookResorts agents at +1 (888) 605-1350 to discuss availability and pricing.
Are there nearby spaces for larger wedding events if Pod Times Square is too small?
The Midtown location places many off-site event and reception venues within the neighborhood; the hotel concierge can suggest nearby options and logistics.
Does Pod Times Square provide event planning services for weddings?
The hotel’s site does not publish dedicated wedding planning services; ask the hotel or your booking agent whether event planning support or preferred vendors are available.
Booking & prices
10What room types are available at Pod Times Square?
Pod Times Square offers compact room types including Pod Room (with 1 Double Bed or 1 Queen Bed) and Bunk Pod Room (with 2 Twin Beds), plus Full Pod, ADA-accessible Full Pod, and larger Pod Pads for extended stays.
Is breakfast included in the room rate at Pod Times Square?
No, Pod Times Square is not all-inclusive; breakfast is available for a surcharge as an on-the-go option at Bar 42.
Does Pod Times Square include Wi‑Fi in the price?
Internet access is provided throughout the hotel, but in-room Wi‑Fi is bundled into the mandatory nightly facility fee rather than included in the base room rate.
How much is the facility fee at Pod Times Square?
The property's site lists a mandatory facility fee of $29.84 per room, per night to cover internet access and domestic phone calls; confirm the exact fee at booking as third-party listings may vary.
What is the cancellation policy for Pod Times Square reservations?
Reservations must be cancelled before 3:00 PM EST one day prior to arrival to avoid charges; cancelling within that 24-hour window will usually incur a charge of the first night's room rate plus tax.
What payment methods does Pod Times Square accept?
The hotel accepts all major credit cards and requires a credit or debit card at check-in; cash can be used at check-out with the full amount credited back to the card.
Are there any fees for pets when booking Pod Times Square?
Yes, small dogs under 25 pounds are allowed for a fee of $25 per night with advance notice, while service animals are exempt from the pet fee.
Will Pod Times Square place a hold on my card at check-in?
Yes, the hotel authorizes a refundable incidental hold on arrival (the property lists $50 per stay; some OTAs list different amounts), so check the exact hold amount with the hotel or booking agent.
Can I request a crib or cot when booking Pod Times Square?
Yes, Pod Times Square provides a free crib or cot per night for children aged 0–2 in Queen Pod rooms; include the request when you book.
How do I book Pod Times Square through BookResorts?
You can book Pod Times Square with BookResorts by calling their 24/7 agents at +1 (888) 605-1350 who can confirm rates, availability, and any specific requests.
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